ER Consulting Empowering Individuals Increasing Teamwork Boosting Productivity

Aim

To learn a range of approaches for dealing with workplace conflict.

 Objectives

By the end of the course participants will:

• Understand the nature and causes of conflict at work
• Recognise effects of conflict
• Identify their preferred style for dealing with conflict
• Be able to respond to conflict situations using a range of approaches

Target Audience

For those who have a responsibility for leading and managing people in the workplace.