ER Consulting designs and delivers quality training, team-building and coaching services to the private, public and voluntary sectors.
Improving Assertiveness Skills
Improve your assertiveness skills with our assertiveness skills training course, for improving communication in the workplace.
Aim
To provide individuals with the skills and knowledge to enable them to communicate more confidently and effectively, using assertive behaviour techniques.
Objectives
By the end of the course participants will be able to:
Recognise the three main categories of behaviour, their advantages and disadvantages and how to best respond to them
Comprehend a range of assertiveness techniques to help them to become more assertive in the workplace
Create an action plan to enable them to build on their new assertiveness skills going forward
Target Audience
For those who want to take more control in their work life.
