BESPOKE TRAINING AND CONSULTANCY FOR CARE LEADERS AND TEAMS

WELCOME TO ER CONSULTING.

I’m a Strategic Training Consultant partnering with care organisations to build stronger, more confident leadership from within. With deep expertise in workforce development across health and social care, I design and deliver bespoke programmes that don’t just meet compliance—they empower teams to lead with clarity, purpose, and resilience.

Whether it’s supporting care homes navigating change, or coaching team leaders stepping into new roles, I work side-by-side with clients to create practical, impactful solutions rooted in real-world care delivery.

What sets me apart?

 🔹 Co-created programmes aligned with your vision

 🔹 Outcomes-focused training that drives cultural improvement

 🔹 Thoughtful facilitation that builds trust and momentum

If your care organisation is ready to invest in leadership that uplifts your people and your practice, let’s talk. I'm passionate about shaping environments where great care starts with great leaders.

TRAINING FOR CARE LEADERS

Here are just some of the programmes we offer — contact us to discuss other tailored options.

Leading with Confidence

Leading with Confidence is a practical two-day programme designed for team leaders, senior care workers and supervisors who want to strengthen their leadership skills. Through engaging, hands-on learning, participants develop the confidence, clarity, and communication needed to build motivated teams and deliver exceptional care.

Building Resilience

Building Resilience is a practical workshop designed to help staff recognise and manage their stressors. Participants explore what resilience really means, identify their personal triggers, and learn simple, effective strategies to stay calm, focused, and positive under pressure.

Appraisals and Performance Coaching

Turn performance conversations into growth opportunities. This interactive course helps first line managers develop consistent, effective approaches to appraisals, supervision, and performance management — improving staff engagement, motivation, and results.

 
TEAM DEVELOPMENT WORKSHOPS

In care, teamwork is more than working together—it’s the foundation of compassionate, high-quality care. When teams unite around shared goals, respect each member’s contribution, and solve problems collaboratively, staff thrive and customers benefit from consistent, safe, and person-centred care. Strong teams build stronger care communities. Here are just some of the workshops we can deliver to your teams.

Clarifying Roles and Responsibilities in Care Teams

Workshop Overview

Effective care relies on teams that understand their roles and responsibilities. This interactive workshop helps managers, team leaders, and care staff clearly define individual and team responsibilities, reduce duplication or gaps, and improve accountability. Participants will explore practical strategies to ensure everyone knows their contribution to delivering safe, compassionate, and high-quality care.

Ideal for: Care home managers, team leaders, supervisors, and staff in health and social care settings.

Resolving Conflict and Building Cohesive Care Teams

Workshop Overview 

Conflict is a natural part of team life, but in care settings it can affect staff wellbeing, team cohesion, and ultimately the quality of care. This interactive workshop equips care teams and leaders with practical strategies to recognise, address, and resolve conflict constructively. Participants will develop the skills to communicate effectively, manage challenging behaviours, and foster a culture of collaboration, trust, and respect.

Ideal for: Care home managers, team leaders, supervisors, and frontline staff in health and social care teams.

"Very impressed with the quality of Elaine’s workshops"

"Plenty of takeaways!"

"Learnt loads today!"

"Engaging workshops as always -    Many thanks"

"Easy to listen to"

 

 

 

 

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